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Contact Us

Address

1 Cowles Road Plainville, CT 06062

Email

customer.service@superiorelectric.com

Phone

800-787-3532
860-507-2025

Fax

800-821-1369
860-507-2050

Initiate your return material authorization request.

An RMA is required if you wish to ship any material to our facilities. This includes, but is not limited to, these situations:
Warranty Repair or Replacement • Non-Warranty Repair • Return for Credit • Failure Analysis & Evaluation

All Non-Warranty repairs are assessed an initial evaluation fee.
$100 - Eagle Signal & Veeder-Root • $200 - Partlow, Namco, Thomson, Superior Electric and Joslyn Clark • $250 - Rustrak
Additional charges may apply to complete the repair. The charges will be communicated to customer for approval prior to repair being performed.

Click the below button to complete the form and receive your RMA reference number and shipping instructions.

 

Request an RMA