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Return Material Authorization

2100 West Broad Street
Elizabethtown, NC 28337

800.390.6405 | 910.862.2511

800.476.5463 | 910.879.5486

Initiate Your Return Material Authorization (RMA) Request

Initiate Your Return Material Authorization (RMA) Request. An RMA is required if you wish to ship any material to our facilities. This includes, but is not limited to, these situations: Warranty Repair or Replacement; Non-Warranty Repair/Failure Analysis/Evaluation (subject to approval).

All Non-Warranty Repairs or Evaluations are assessed an initial evaluation fee ranging from $200-$500. The actual repair charges will be communicated to the customer for approval prior to repair being performed.

Submit the form below to receive your RMA reference number and shipping instructions.