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Namco Support Center

Support Center


Submit Return Material Authorization

Initiate your return material authorization request here. An RMA is required if you wish to ship any material to our facilities. This includes, but is not limited to, these situations: Warranty Repair or Replacement, Non-Warranty Repair, Return for Credit and Failure Analysis & Evaluation.

All Non-Warranty repairs are assessed an initial evaluation fee: $200 The charges will be communicated to customer for approval prior to repair being performed. Click the below button to complete the form and receive your RMA reference number and shipping instructions.

Click here to submit a Return Material Authorization (RMA)