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Namco Support Center

Support Center


Submit Return Material Authorization

Initiate Your Return Material Authorization (RMA) Request

An RMA is required if you wish to ship any material to our facilities. This includes, but is not limited to, these situations: Warranty Repair or Replacement, Non-Warranty Repair/Failure Analysis/Evaluation (NAMCO Nuclear products only).

All Non-Warranty Repairs or Evaluations are assessed an initial evaluation fee: $200. The actual charges will be communicated to the customer for approval prior to repair being performed.

Submit the form below to receive your RMA reference number and shipping instructions.